Privacy Policy

Last updated: 27 April 2026

SATU MOTO SDN. BHD. ("SATU MOTO", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data through our website at satumoto.my and through our software services. We are committed to handling personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Data we collect

We may collect the following categories of personal data:

• Contact details you provide voluntarily — such as name, company name, email address, and phone number — when you reach out to us.
• Project information shared during commercial discussions or as part of an engagement.
• Technical information automatically collected when you visit our website, such as IP address, browser type, device information, and pages visited (via standard server logs).
• Service data processed on behalf of clients who use our software products (handled under separate data-processing arrangements).

2. How we use personal data

We process personal data for the following purposes:

• To respond to inquiries and provide information about our services.
• To deliver, maintain, and improve our software services.
• To meet legal, regulatory, and accounting obligations under Malaysian law.
• To improve our website performance and user experience.

3. Disclosure of data

We do not sell personal data. We may disclose personal data to:

• Service providers acting on our behalf (such as hosting, email, and payment infrastructure providers), under appropriate confidentiality obligations.
• Government authorities when legally required.
• Professional advisors, such as auditors and legal counsel.

4. Cookies & analytics

Our website uses minimal cookies, primarily for technical functionality. We may use privacy-respecting analytics to understand aggregated usage patterns. We do not use cookies for advertising profiling.

5. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes described above, or as required by law (including Malaysian accounting and tax retention requirements).

6. Your rights under PDPA

Subject to Malaysian law, you may:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Withdraw consent for processing where consent is the legal basis.
• Lodge a complaint with the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi).

To exercise any of these rights, please contact us via the details on our Contact page.

7. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is fully secure, but we take responsible steps to safeguard the data we hold.

8. Cross-border transfers

Where personal data is transferred outside Malaysia (for example to cloud-hosted infrastructure), we ensure that appropriate safeguards are in place, in line with PDPA requirements.

9. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date adjusted accordingly.

10. Contact

For any privacy-related inquiries, please reach out via our Contact page. The data controller is:

SATU MOTO SDN. BHD.
15-13A, Wisma UOA 2,
Jalan Pinang, 50450 Kuala Lumpur,
W.P. Kuala Lumpur, Malaysia
Co. No. 202401008599 (1554449-D)